Frequently asked questions

Use the Vehicle Finder on this site. It lists only models where we have a recorded pattern, together with the pattern source (own mould, 3D scanned, or qualified supplier) and the date it was last verified. If your model is not listed, send it to us — we will check with the factory rather than guess.

Custom fit uses a dedicated mould per vehicle model, so the mat or cover follows the exact shape of the cabin. Universal uses a semi-universal pattern that suits a family of similar shapes. Trim-to-fit is a flat sheet the end user cuts to size. Only custom fit needs a model-specific mould, which is why it carries a higher MOQ.

Yes — our custom-fit seat covers are cut with an airbag seam at the factory position. Tell us the model and we will confirm the seam layout for that specific pattern before production. Never fit a cover that blocks an airbag seam.

MOQ is quoted per SKU and is shown on every product page. It is negotiable on a first order when several SKUs are combined, because the setup cost is shared. Ask us — do not assume the number on the page is final.

Yes, that is the normal way a first order is built. The number of permitted SKUs per container is confirmed in writing with the quotation. Send us your models and quantities and we will return a carton-level plan showing cartons, CBM, total and the slack you have left.

30% deposit, 70% before shipment (T/T)

Sample lead time is stated on each product page (typically 5–10 days for existing moulds). Sample and courier cost is charged at cost and is deductible from the bulk order. For a new model that needs a mould, tooling time and cost are quoted separately.

Usually yes, if the volume justifies the tooling. Send us the make, model, year and the quantity you expect, and we will come back with tooling cost, tooling time and the MOQ that makes it viable.

We match against the swatch you send. Expect a small batch-to-batch tolerance on dyed material — tell us the tolerance you can accept before we start, and we will confirm whether the mill can hold it. For critical matches we produce a colour sample first.

Send photos and the SKU with your order reference. If the goods do not match the confirmed specification or fitment, we remake or credit them. We do not cover free return freight for a change of mind — the terms are stated on the quotation before you order.

Our FOB port is confirmed with each quotation. We can also quote CIF or DDP once we know your destination port.

Packing quantity per carton, carton dimensions, gross weight and CBM per set are listed on every product page. Mats and liners are bulky and light, so plan your container by volume rather than weight — multiply CBM per set by the number of sets.

No. We do not offer overseas warehousing yet. Orders ship from the factory, which keeps the unit cost down; the trade-off is that you carry the lead time. We will tell you honestly when that changes.

Yes. Send your logo file and the position you want it in, choose material and colour against your swatch, and we produce one branded sample for approval before the run. Heat transfer, embroidery and hang tags are available.

Commercial invoice, packing list and bill of lading as standard, plus HS codes and country-of-origin information. Certificates are only provided where the factory actually holds them — we do not issue documents that the factory has not been granted.